Privacy & Data Protection

F Baji Privacy Policy – How We Protect Your Personal Data

At f baji, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it and how we keep it safe. We have written it in plain language so every player in Bangladesh can understand it without needing a legal background.

Last updated: 1 January 2025
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How F Baji Protects Your Privacy

Six core commitments that define how f baji handles your personal information every single day.

End-to-End Encryption

Every piece of data you send to f baji — from your registration details to your bKash transaction records — travels over an encrypted connection. We use TLS encryption across the entire f baji platform so your information cannot be intercepted in transit.

No Data Selling

F baji does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used only to operate your f baji account, process payments and comply with legal obligations. That is it — nothing more.

Minimal Data Collection

F baji only collects the data that is genuinely necessary to provide you with a safe and functional gaming experience. We do not collect data we do not need, and we do not retain data longer than required by our operational and legal obligations.

Access Controls

Access to your personal data within f baji is restricted to staff who genuinely need it to do their jobs — such as support agents resolving your query or compliance staff verifying your identity. All internal access is logged and audited.

Your Data, Your Control

F baji gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccurate information or request deletion of your account data by contacting our support team at any time.

Marketing Opt-Out

If you have opted in to receive promotional emails or SMS messages from f baji, you can opt out at any time from your account settings or by contacting support. We will honour all opt-out requests promptly and without question.

1. Introduction

This Privacy Policy explains how f baji collects, uses, stores and protects the personal information of players who register and use the f baji platform at f-baji.pro. F baji is committed to handling your personal data with care, transparency and respect.

By registering an account on f baji, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or use the f baji platform.

Our commitment: F baji will never use your personal data in ways that are not described in this Privacy Policy. If we need to use your data for a new purpose, we will update this policy and notify you before doing so.

2. Data We Collect

F baji collects the following categories of personal data from players:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account verification and age confirmation
Contact Data Email address, phone number Account communication and support
Financial Data bKash number, Nagad number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Platform security and fraud prevention
Usage Data Games played, session duration, betting history Responsible gaming monitoring and platform improvement
Communications Data Support chat logs, email correspondence Quality assurance and dispute resolution

F baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required for identity verification purposes and with your explicit consent.

3. How We Collect Your Data

F baji collects your personal data through the following means:

  • Direct interactions: When you register an account on f baji, make a deposit, contact support or fill in any form on the f baji platform.
  • Automated technologies: When you browse f baji, we automatically collect technical and usage data through cookies, server logs and similar tracking technologies.
  • Third-party providers: We may receive data about you from payment processors such as bKash, Nagad and Rocket when you make transactions on f baji, and from identity verification partners when we confirm your identity.
  • Game providers: Third-party game studios that supply games to f baji may share aggregated gameplay data with us for platform improvement and responsible gaming monitoring purposes.

4. How We Use Your Data

F baji uses your personal data for the following purposes:

  • To create and manage your f baji account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad and Rocket.
  • To provide customer support and resolve disputes related to your f baji account.
  • To detect and prevent fraud, money laundering and other prohibited activities on the f baji platform.
  • To monitor gameplay patterns for responsible gaming purposes and to enforce our responsible gaming tools.
  • To send you transactional communications such as deposit confirmations, withdrawal notifications and security alerts.
  • To send you promotional communications about f baji bonuses and offers, where you have opted in to receive them.
  • To comply with legal and regulatory obligations applicable to f baji.
  • To improve the f baji platform, fix technical issues and develop new features based on aggregated usage data.

Legal basis: F baji processes your personal data on the basis of contractual necessity (to operate your account), legitimate interests (fraud prevention and platform security) and, where applicable, your explicit consent (marketing communications).

5. Sharing Your Data

F baji does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under strict data protection obligations:

  • Payment processors: bKash, Nagad and Rocket receive the minimum data necessary to process your transactions on f baji.
  • Identity verification providers: Third-party KYC (Know Your Customer) services that help f baji confirm your identity and age.
  • Game providers: Licensed game studios that supply games to f baji may receive anonymised gameplay data for technical and audit purposes.
  • IT and hosting providers: Companies that provide the technical infrastructure on which f baji operates, under strict confidentiality agreements.
  • Legal and regulatory authorities: F baji will disclose your data to law enforcement, regulators or courts where required by law or where necessary to protect the rights and safety of f baji and its players.

All third parties who receive your data from f baji are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what f baji has specified.

6. Payment Data

When you make a deposit or withdrawal on f baji using bKash, Nagad or Rocket, your payment details are processed directly by those payment providers. F baji does not store your full mobile banking credentials on our servers. We retain only the transaction reference, amount, date and the last few digits of your registered mobile number for record-keeping and dispute resolution purposes.

All payment transactions on f baji are encrypted and processed over secure connections. F baji requires that all payment methods used on your account are registered in your own name. This is both a security measure and a legal requirement to prevent money laundering.

Your payment security: F baji will never ask you to share your full bKash PIN, Nagad PIN or Rocket PIN with our support team or via any communication channel. If anyone claiming to be from f baji asks for your PIN, please report it to us immediately.

7. Cookies and Tracking Technologies

F baji uses cookies and similar technologies to make the platform work properly, to remember your preferences and to understand how players use the site so we can improve it. The following types of cookies are used on f baji:

  • Essential cookies: Required for the f baji platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
  • Functional cookies: Remember your preferences such as language settings and display options on f baji.
  • Analytics cookies: Help f baji understand how players navigate the platform so we can identify and fix problems and improve the user experience. Data collected by analytics cookies is aggregated and anonymised.
  • Marketing cookies: Used only where you have given explicit consent to receive personalised promotional content from f baji.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the f baji platform. F baji does not use third-party advertising networks or cross-site tracking cookies.

8. Data Retention

F baji retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The following general retention periods apply:

  • Account and identity data: Retained for the duration of your f baji account plus five years after closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for five years from the date of each transaction.
  • Support communications: Retained for two years from the date of the last interaction.
  • Technical and usage data: Retained for up to 13 months in identifiable form, then anonymised for long-term analytics.
  • Marketing consent records: Retained for the duration of your consent plus three years.

When your data is no longer required, f baji securely deletes or anonymises it so that it can no longer be linked back to you.

9. Security Measures

F baji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration. These include:

  • TLS encryption for all data transmitted between your device and the f baji platform.
  • Encrypted storage of sensitive data including identity documents and financial records.
  • Role-based access controls that limit which f baji staff can access your personal data.
  • Regular security audits and penetration testing of the f baji platform.
  • Two-factor authentication options for your f baji account login.
  • Automated fraud detection systems that monitor for suspicious account activity in real time.

Despite these measures, no online platform can guarantee absolute security. If you believe your f baji account has been compromised, please contact our support team immediately so we can take action to protect your account.

10. Your Data Rights

As an f baji player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

  • Right of access: You can request a copy of the personal data that f baji holds about you.
  • Right to rectification: You can ask f baji to correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You can request that f baji delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
  • Right to restrict processing: You can ask f baji to pause the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: You can request that f baji provide your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: You can object to f baji processing your personal data for direct marketing purposes at any time.
  • Right to withdraw consent: Where f baji processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

F baji will respond to all data rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

11. Minors

F baji does not knowingly collect personal data from anyone under the age of 18. The f baji platform is strictly for adults. If you are a parent or guardian and believe that a minor has registered on f baji or provided us with personal data, please contact our support team immediately at [email protected]. We will investigate and delete any data associated with a minor's account without delay.

F baji uses age verification checks during the registration process to prevent minors from accessing the platform. We take our responsibility to protect young people seriously and cooperate fully with any parental or guardian request related to a minor's data.

12. Changes to This Policy

F baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.

The updated Privacy Policy will always be available on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically so you are always aware of how f baji handles your personal data. Continued use of the f baji platform after an updated policy has been published constitutes your acceptance of the changes.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way f baji handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available directly from your f baji account dashboard.
  • FAQ: Visit f-baji.pro/faq for answers to common questions about your account and our policies.

For formal data rights requests, please email [email protected] with the subject line "Data Rights Request" and include your registered f baji username and the nature of your request. We will acknowledge your request within 48 hours and aim to resolve it within 30 days.

We are here to help. Privacy can feel complicated, but at f baji we believe every player deserves a straight answer. If anything in this policy is unclear, just ask us — we will explain it in plain language.

Play with Confidence

Your Data Is Safe — Now Enjoy the Games

F baji is built on trust. Now that you know how we protect your privacy, register your free account and experience Bangladesh's most secure online gaming platform for yourself.

18+ only  |  Please gamble responsibly  |  Responsible Gaming